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Documentation Index

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PlantPredict is designed with security, reliability, and operational transparency as core principles. Our platform follows established security practices and undergoes independent third-party assessments to validate the effectiveness of our controls.
AICPA SOC 2 Type II

SOC 2 Type II

MSPAlliance Cyber Verify Level 3

MSPAlliance Cyber Verify™ Level 3

Both assessments are performed in accordance with industry-leading frameworks: the AICPA Trust Services Criteria (SOC 2) and the MSPAlliance® Unified Certification Standard™ (UCS) for Cloud and Managed Service Providers.

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Independent Assessments

SOC 2 Type II
PlantPredict has completed a SOC 2 Type II examination covering controls related to:
  • Security
  • Availability
  • Confidentiality
The assessment evaluates the design and operating effectiveness of controls over a defined review period and helps ensure that PlantPredict maintains effective operational and technical safeguards.
SOC 2 Type II reports are available to qualified customers and prospects under NDA.

MSPAlliance Cyber Verify™ Level 3
PlantPredict has also completed the MSPAlliance Cyber Verify™ Level 3 assessment, an independent verification program for cloud and managed service providers. The assessment evaluates operational and security practices across governance, change management, service operations, information security, backup and recovery, and related controls.Unlike point-in-time certifications, Cyber Verify Level 3 includes testing over a defined review period to validate that controls are operating effectively.
Cyber Verify Level 3 reports are available upon request for qualified security reviews and due diligence processes.

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Security Practices

PlantPredict maintains layered administrative, technical, and operational safeguards including:

Multi-Factor Authentication (MFA)

MFA is supported for user authentication to help protect against unauthorized account access.

Role-Based Access Control (RBAC)

RBAC restricts access to data and administrative functions based on user role and organizational membership.

Encryption at Rest & in Transit

Customer data is encrypted in transit using TLS and at rest using industry-standard cryptographic algorithms.

Secure Cloud Infrastructure

PlantPredict runs on enterprise-grade cloud infrastructure with hardened network and platform controls.

Backup & Recovery Procedures

Automated backup and recovery procedures support data durability and business-continuity objectives.

Change Management & Security Policies

Structured change management and documented security policies govern platform operations and updates.

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Cloud Infrastructure

PlantPredict leverages enterprise-grade cloud infrastructure providers to support scalability, resiliency, and security for customer workloads. The underlying infrastructure providers maintain their own independent compliance programs (e.g., SOC, ISO 27001) that complement PlantPredict’s platform-level attestations.

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Requesting Compliance Documentation

The following materials are available to qualified customers and prospects during security review processes:
DocumentAvailability
Cyber Verify™ Level 3 ReportAvailable without NDA through controlled distribution
SOC 2 Type II ReportAvailable under NDA

Request Compliance Documentation

To request compliance documentation or coordinate a security review, contact support@plantpredict.com.
These attestations apply specifically to the PlantPredict platform and associated operational services.