> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plantpredict.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Activate / Deactivate User Accounts

> How Company Administrators can activate and deactivate user accounts

<Warning>
  **Important:** Only **Pending** PlantPredict user accounts can be deleted. Any user account that has ever been activated can only be deactivated—not deleted.
</Warning>

***

## How to Deactivate a User

Deactivating a user requires Company Admin privileges. If you are not a Company Admin, contact your company admin or reach out to [support@plantpredict.com](mailto:support@plantpredict.com) to request admin access.

<Steps>
  <Step title="Access Company Admin Screen">
    Company Admins have a small gear icon near their name in the lower left corner of PlantPredict. Click this icon to access the [Company Settings](/user-guide/ui/company-settings) screen.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/NLKfA0uUXng8KXYb/images/kb-user-accounts-admin-gear.png?fit=max&auto=format&n=NLKfA0uUXng8KXYb&q=85&s=ca545fdc08c538a47cb6e334a77091bc" alt="Admin gear icon" width="505" height="181" data-path="images/kb-user-accounts-admin-gear.png" />
    </Frame>
  </Step>

  <Step title="Select the User">
    Click on the name of the user you want to deactivate.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/NLKfA0uUXng8KXYb/images/kb-user-accounts-user-name.png?fit=max&auto=format&n=NLKfA0uUXng8KXYb&q=85&s=1e96414d2f84433da7a70d89f1962fa0" alt="Click user name" width="383" height="146" data-path="images/kb-user-accounts-user-name.png" />
    </Frame>
  </Step>

  <Step title="Open Edit Profile">
    Click the **Edit Profile** button.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/NLKfA0uUXng8KXYb/images/kb-user-accounts-edit-profile.png?fit=max&auto=format&n=NLKfA0uUXng8KXYb&q=85&s=303845ab24d75fb4c154a1a36d3dce4c" alt="Edit Profile button" width="161" height="71" data-path="images/kb-user-accounts-edit-profile.png" />
    </Frame>
  </Step>

  <Step title="Set Account Status to Disabled">
    Change the **Account Status** dropdown to **Disabled**.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/NLKfA0uUXng8KXYb/images/kb-user-accounts-status-disabled.png?fit=max&auto=format&n=NLKfA0uUXng8KXYb&q=85&s=969283f8d0009b9750a3f5bf4bef7df1" alt="Set status to Disabled" width="969" height="389" data-path="images/kb-user-accounts-status-disabled.png" />
    </Frame>
  </Step>

  <Step title="Save Changes">
    Click **Save Changes** for the deactivation to take effect.

    <Frame>
      <img src="https://mintcdn.com/terabaseenergy/NLKfA0uUXng8KXYb/images/kb-user-accounts-save-changes.png?fit=max&auto=format&n=NLKfA0uUXng8KXYb&q=85&s=dadc283bc46d8a8b76b0e6cd97a531c0" alt="Save Changes button" width="486" height="101" data-path="images/kb-user-accounts-save-changes.png" />
    </Frame>
  </Step>
</Steps>

***

## How to Reactivate a User

Follow the same steps as above, but set the **Account Status** to **Active** instead of Disabled.

***

## License Considerations

<Note>
  Only **Active** and **Pending** users count against your user license allocation. You can deactivate a user to free up a seat, which can then be assigned to another user.
</Note>